Telkom *******s

Telkom is such a disappointment with regards to their billing. They have ripped me off since day 1.i have had endless problems with their billing. Eventually I got refunded now I am sitting with same issue again. They have not resolved my query case number ********** 0.they debit my account a day before my pay date I agreed to and Ofcourse there are no funds on the 24th of the month. They have charged me a payment rejection fee of R202 which I want refunded immediately I dispute this as I have not instructed them to debit my account a day before I get paid. I want my debit order date changed with immediate effect but no consultant has contacted me or assisted me. I would never recommend Telkom to anyone else!