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Clint H
1 reviews | Active since Dec 2016
14 Apr 2020, 11:25
Telkom ******* the elderly. I have proof
Telkom *********** the elderly. So after over a month of not acting. Telkom are now charging my 72 year old mother in law for uncapped fibre but she doesn't have it. Nice ***** from the elderly. This has been escalated by clearly the management at Telkom dont give a ****. ******* the poor and old nice. Here is the refence if telkom managment actually care Your query will be attended to.Your case number is ***2
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Clint H's updateReviewer Update
15 Apr 2020, 11:52So Telkom continue to lie and *****.
Here is the response I have proof that what they say is a lie at least 4 people in Telkom have told us it is not sorted. And I have invoice and screen shot that show it has not been done
Dear Telkom Customer, Please note that the order to upgrade your Vumatel Fibre package to 50/5mbps was processedon the 16th of March and the TIN*** linked to your internet has been upgraded to the requestedpackage since the 17th of March. Kindly contact Technical on 10210 for a check to be done on your TIN and troubleshooting on your router. Kind Regards,Christen RoskrugeSenior Associate : 10213
Here is the response I have proof that what they say is a lie at least 4 people in Telkom have told us it is not sorted. And I have invoice and screen shot that show it has not been done
Dear Telkom Customer, Please note that the order to upgrade your Vumatel Fibre package to 50/5mbps was processedon the 16th of March and the TIN*** linked to your internet has been upgraded to the requestedpackage since the 17th of March. Kindly contact Technical on 10210 for a check to be done on your TIN and troubleshooting on your router. Kind Regards,Christen RoskrugeSenior Associate : 10213
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Clint H's update15 Apr 2020, 11:52
Reviewer Update
So Telkom continue to lie and *****.
Here is the response I have proof that what they say is a lie at least 4 people in Telkom have told us it is not sorted. And I have invoice and screen shot that show it has not been done
Dear Telkom Customer, Please note that the order to upgrade your Vumatel Fibre package to 50/5mbps was processedon the 16th of March and the TIN*** linked to your internet has been upgraded to the requestedpackage since the 17th of March. Kindly contact Technical on 10210 for a check to be done on your TIN and troubleshooting on your router. Kind Regards,Christen RoskrugeSenior Associate : 10213
Here is the response I have proof that what they say is a lie at least 4 people in Telkom have told us it is not sorted. And I have invoice and screen shot that show it has not been done
Dear Telkom Customer, Please note that the order to upgrade your Vumatel Fibre package to 50/5mbps was processedon the 16th of March and the TIN*** linked to your internet has been upgraded to the requestedpackage since the 17th of March. Kindly contact Technical on 10210 for a check to be done on your TIN and troubleshooting on your router. Kind Regards,Christen RoskrugeSenior Associate : 10213
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Clint H's updateReviewer Update
16 Apr 2020, 16:38So I have now tried to cancel with Telkom. Let's see how **** this experience is. Totally useless. This organization should be privatised ASAP. people running it should be all.fired.
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Clint H's update16 Apr 2020, 16:38
Reviewer Update
So I have now tried to cancel with Telkom. Let's see how **** this experience is. Totally useless. This organization should be privatised ASAP. people running it should be all.fired.
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Clint H's updateReviewer Update
23 Apr 2020, 08:41So still not resolved apparently they have 3 systems that do not talk to each other. So do think you think some thick employee could resolve this issue no. So 8 phone calls, 5 emails and about 7 online logs and still no resolution. But they will charge us. I will see them in court when they try blacklist us. Dumd stupid *********** useless ,,,,
CH
Clint H's update23 Apr 2020, 08:41
Reviewer Update
So still not resolved apparently they have 3 systems that do not talk to each other. So do think you think some thick employee could resolve this issue no. So 8 phone calls, 5 emails and about 7 online logs and still no resolution. But they will charge us. I will see them in court when they try blacklist us. Dumd stupid *********** useless ,,,,