TELKOM ******* FAILED DEBIT ORDER CHARGE !!!!!!!!!!!

Hi

I have had the unfortunate incident of forgetting to transfer monies from my savings account to my cheque account and in turn I have to pay heavily for my mistakes each creditor is charging me a failed debit order fee as well as my bank which is quite hefty.

Seeing as I was a loyal customer for such a long time is there anyway that TELKOM can waiver or reduce the ridiculous R202.70 fee they are charging???? I will be making a manual payment but would not be able to afford to pay this additional fee. There are so many customers complaining about this fee. I am seriously thinking of cancelling with Telkom. They are clearly not putting the customer first.

Please assist!!!!!!