TELKOM *******

I ported my numbers In 21 January 2021 from Telkom because their service was shocking - I emailed them to collect their equipment on 22 January 2021. My billing cycle is from 4 January to 5 February 2021. Which means a credit from 22 January 2021 to 5 February 2021 was due on the junction lines and Telkom switchboard. I paid the final account and received NO further communication or invoices from Telkom. In June 2021 I get threatening emails from Telkom regarding my outstanding account. I log a dispute and hear nothing further - I keep sending mails asking for feedback NO response from Telkom regarding my dispute which I subsequently found out was closed WITHOUT anyone from Telkom communicating with me. I log a dispute again and copy in the National Customer Service and get sent an sms saying the service has been cancelled and I need to wait for the next billing cycle for the invoice WHICH does not come - I phone the call centre accounts and am told twice the system is off line - I eventually get it today and NOTHING has been done - EXCEPT Telkom charges me interest for their incompetence and doesn't bother to send me the invoice BUT the interest charges keep running.