rM
rizwana M

1 reviews | Active since Oct 2012

28 Jul 2017, 22:30

Telkom *******!!!

<p>We have a landline and a cellphone contract with telkom, when we took the cellphone contract we were told it was part of a telkom mix promo they had going on at the time (feb2016) this included free calls to this cellphone from the landline and vice versa. Initially that went according to their promo. But over the last few months without us noticing they started billing us. After noticing our bill was much much higher over the last few months I went back to investigate only to find out their thieving ways! I have called their useless call centre many times only to be shoved from one department to another promising to forward me a reference number but nothing! Telkom makes empty promises and trick people with their promos! Disgusting!!</p>

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Replies (2)
Telkom
Telkom's reply31 Jul 2017, 15:18
Official

Hi Rizwana

We so sorry for your experience, and thank you for bringing this to our attention. Kindly confirm your affected phone number, ID number and contact details. If you were given a reference number, please send it as well.

Make sure you select "Post a private reply" so that we can be able to view the information we are requesting.

Kind Regards

Tumelo

Best regards,

rM
rizwana M's update31 Jul 2017, 23:15
Reviewer Update

The affected number (s) ***

*** 089

***

***

They always said a reference would be smsed but nothing.