TELKOM RIP-OFF

Around August 2017 I subscribed for the R599 home package. This consisted of unlimited internet i.e. 4mbps line and Telkom being the ISP, voice calls to Telkom lines and this also included line rental. I was led to believe that my bill would only cost R599 if I adhered to these rules. However, my bill since then has always been above R700. When I called I was told that I did NOT subscribe for the package I am disputing. I just hope Telkom has voice recordings and this should prove with doubt in my favour. I actually decided to cut short my losses and cancel my existing package and take the advertised R599 package all over again. But as a matter of principle I don't see why I should suffer the loss.