1 reviews | Active since Apr 2015
Telkom Rip-off
<p>I have not received an account from Telkom since Feb 2016. It was by sheer chance that I opened my Gmail account - to find a telkom account mailed to me (Without my consent) reflecting arrears and amounts due. I immediately paid the arrears as well as the interest but decided to follow up why I am not receiving statements. I spoke to the respondent on 10210 who immediately said there is a problem with accounts and she put me throught to Zama who gave me the following ***. She will enter a dispute about the interest being charged but can not answer i.r.o. statements and why they are not being sent. She will escalate this to her manager. If you nail 4 million users with overdue interest of R 10 pm, you make 40 mil rand - and this is blatant theft. I want to know when I will be recveiving my accounts again and if they want to e-mail the account, what discout are they offering as I pay the ISP fees as well as the printring costs</p>
Hi Richard.Telkom
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our team to investigate and provide feedback as soon as possible.
Interaction ***
Regards
keagan
Telkom Social Media Team
Best regards,
Hi Richard.Telkom
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our team to investigate and provide feedback as soon as possible.
Interaction ***
Regards
keagan
Telkom Social Media Team
Best regards,
