WE
Werner E

1 reviews | Active since Mar 2010

04 Aug 2016, 08:38

Telkom: Rinse and Repeat

<p>It is said that the height of insanity is when a person follows the same process over and over again and expect a different outcome. From next month, all my telkom contracts is month to month only and I am over being treated so poorly by Telkom. I will now gladly pay R599 per month for Vodacom as apposed to R199 from Telkom as with Vodacom, you actually get served.</p> <p> </p> <p>This is in reference to call number 9/25/07.2016</p> <p> </p> <p>The ADSL is in my home, was used by the previous owner for ADSL, all I want, is for telkom to make the line available for my use. No need for technician to come out, no need for installations, nothing... and yet still, this seems like to big a job?? Why must I always come here before you respond?</p>

0
Replies (2)
Telkom
Telkom's reply04 Aug 2016, 08:54
Official

Hello Werner1983

This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our fulfillment team for assistance.

Regards
Noleen
Telkom Social Media Team.

Best regards,

WE
Werner E's update04 Aug 2016, 09:07
Reviewer Update

The same team that sends you a mail and asks if they can assist and then dissapears with no repsonse?