Telkom RIDICULOUSNESS and Sickening service

I AM UNABLE TO REINSTATE MY TELKOM EMAIL ADDRESS DESPITE 15YEARS OF LOYALTY TO TELKOM. THE GREENSTONE BRANCH AND TELKOM HEADOFFICE CALL CENTRE KEEP SENDING ME FROM PILLAR TO POST WITH NO RESULTS. MY BUSINESS IS SUFFERING AS I CAN'T EMAIL MY CLIENTS OR RECIEVE EMAILS AND THIS HAS BEEN GOING ON FOR 3WEEKS.