Telkom rhymes with ****mers!

What a way to **** people Telkom. I had a data contract contract with Telkom that was ending in February 2024, they got a coloured laaitie call me to sell me a renewal and I felt it was a great deal to pass and signed up for new improved contract for my parents.

All was good and well, so as an impressed customer, I went on and took another contract with a router for day to day and everything was fine first month until I received bill that was extremely expensive to which I called them to fix because I didn’t understand how this bill was even sent to me. I spoke to their contact centre agents who advised that the bill was due to my parents’ deal going over the agreed limit and I explained that I advised the coloured guy that it must not pass and I need the recording to confirm that ordeal. Then I spoke to a lady from the billing team who promised to give me a call back between last Thursday or Friday which she didn’t.

You know how they resolved my case? They sent me an sms saying your case has been resolved and I had to call them back to find out the outcome to which they saying my request was declined cause they can’t pick up the recording due to something Nontobeko said and I couldn’t hear.

They **** you like that at Telkom, funniest way to lose money cause they definitely banking on me cancelling the agreements to which I will be charged again. So the ****ming is recurring no matter how you will try to save yourself from their shackles made from Apartheid.

I hate these guys and I hope everyone who thought of these little ****s to boost revenues dies long slow painful death cause there’s no reason I should be this angry on a Tuesday night while there’s football on my tv.