Telkom returning customer after 9 years

After 9 years - thought I 'd be fair and give Telkom another chance with their new ADSL and router packages. After all, I hate stereotyping. <br> It took me 2 phonecalls (after being on hold 20 minutes for both) before someone took the call to activate the ADSL. Someone had given me the incorrect order number to start with. Whilst speaking to the second person I could hear her colleagues having fun and laughing in the background. No wonder it takes so long for someone to respond to your call. It was also established that nobody \signed off on the new phone number"hence my having difficulties to connect to wifi.<br> Today"