1 reviews | Active since Dec 2015
Telkom RESPONDS ON HELLO PETER JUST FOR THE SAKE OF IT ...... YET THERE IS NO FEEDBACK NOR ACTUAL CHANGE IN THEIR POOR SERVICE
<p>After putting up a complaint on Hello Peter, the below was received from telkom:</p> <p> </p> <p>"Good day</p> <p>Thank you for making contact with us. Please also send us a private reply or e-mail with your ID number for our team to assist.</p> <p>E-mail address: ********** />Subject line: AI ********** </p> <p>We apologise for any inconvenience caused.</p> <p>Regards,<br />Moenieb.<br />Telkom Social Media Team"</p> <p> </p> <p>On replying to the email address as provided, I get an email asking if my service has been sorted. There has been no response on my initial complaint nor any feedback. Telkom did not even read my complaint to even reply correctly. Telkom are just a bunch of ***** who DONT CARE about the customer.</p> <p> </p> <p>For your information TELKOM, I AM STILL WAITING FOR MY WIFI REPEATER WHICH WAS PART OF YOUR OACKAGE TAKEN ON CONTRACT....... YES ON CONTRACT WHICH YOU ARE NOW BREACHING. WHEN WILL I GET MY DAM DEVICE???????????</p> <p> </p> <p>SO TELKOM SOCIAL TEAM, READ AND UNDERSTAND WHAT IS BEING SAID AND PROVIDE ME WITH A PROPER RESPONSE. WHY SELL A PACKAGE IF YOU CANT DELIVER AND WHY MAKE ME SIGN A CONTRACT IF YOU BREACH IT. AND LET ME GUESS THERE IS NO PENALITY SINCE YOU ARE BREACHING IT AND YET ME AS A CUSTOMER IF I BREACH IT THEN THE ENTIRE LEGAL TEAM FROM TELKOM WILL BE ON MY DOOR STEP.</p>
