Telkom resorting to disgraceful tactics

<p>The original issue is here: https://hellopeter.com/telkom/reviews/can-t-cancel-line- ********** </p> <p> </p> <p>After eventually receiving an email saying:</p> <p>"Thank you for the feedback and the information provided, kindly note your cancellation order has been issued and back dated as well, Your cancellation order action reference number is ********** 06A"</p> <p> </p> <p>I continue to receive invoices for the services, today I received an invoice with charges for 8 - 12 June reversed (4 days instead of 4 months), and a reconnection fee?</p> <p>It has been 6 months since I followed all the required steps to cancel the line, and received acknowledgement and yet Telkom is still invoicing me, referring me to debt collectors and now charging me a 'reconnection fee' for services I am desperate to get rid of. I've wasted over 20 hours in emails, phonecalls, twitter conversations, online chat and Hello Peter reviews.</p> <p> </p> <p>I believe this process is intended by Telkom to ensure that they collect a few more months service fees from customers who are no longer interested in their services. Does anyone know of any sort of mass legal action against Telkom for these ********* practices? I would be very interested in sharing all my evidence.</p>