Telkom representative gives wrong information, misleads customers

I took out a 12 month Fibre contract with Telkom sometime in October/November 2020. I then relocated the Fibre to a new address in June 2021. I confirmed with the person that I spoke to that I don't want a new contract, it is only a relocation, and he assured me that it was only a relocation. Now that I want to cancel the contract I am being told that I will be billed in full at the end of November 2021 up to mid 2022. I was also told that I need to pay this amount and this dispute it afterwards. What nonsense is this? I am only prepared to pay for my usage! And, how long will it take for me to get a refund? Pathetic horrible service received.