PW
Peter W
1 reviews | Active since Jun 2015
19 Jun 2015, 10:36
Telkom report line fixed but its still not working
Complaint about ADSL line not working registered with Telkom in May. This week Telkom listed the fault as \cleared". But the line is still faulty! I have NO internet service.<br> Telkom Ref 693232"
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Telkom's replyOfficial
19 Jun 2015, 14:21Hello prw10,
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated and feedback will follow.
Please accept our humble apologies for the frustration and inconvenience caused.
Your social media reference number is SM114976.
Regards,
Joshua Mnisi
Telkom Social Media Team
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated and feedback will follow.
Please accept our humble apologies for the frustration and inconvenience caused.
Your social media reference number is SM114976.
Regards,
Joshua Mnisi
Telkom Social Media Team
Telkom's reply19 Jun 2015, 14:21
Official
Hello prw10,
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated and feedback will follow.
Please accept our humble apologies for the frustration and inconvenience caused.
Your social media reference number is SM114976.
Regards,
Joshua Mnisi
Telkom Social Media Team
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated and feedback will follow.
Please accept our humble apologies for the frustration and inconvenience caused.
Your social media reference number is SM114976.
Regards,
Joshua Mnisi
Telkom Social Media Team