TelKom report again

Good day Hello Peter team<br> <br> <br> I have not received any response from you guys, I requested u to call me so that we can actually sort out this problem once and for all.<br> <br> Please look up all my complaints that I have sent to you guys and the history off hello peter complaints.<br> <br> I have even stopped paying my account due to the fact that you guys do not assist regarding my problem.<br> <br> I have spoken to consultants, Technicians staff a Greenstone mall and lake side mall still no assistance.<br> <br> This will be my last time request then I will go drop off the router at greenstone and move to a new service provider(bitco as they have a wireless system that doesn't need your lines).<br> <br> When speaking to the Technician he informed that the exchange is old and not actually supposed to support ADSL(especially not a 4mb) lines he has requested for it to be updated on numerous occasions but Telkom fails to do so.<br> <br> Basically what transpires is the internet becomes so slow and unresponsive that we can't use it to play online games stream movies or actually even watch videos on YouTube.<br> <br> Please note that I will be seeking legal advice about the arrears witch is reflecting on my credit profile.