Telkom removed connection while working elsewhere

On Wednesday 9 Sept. the ADSL telephone line suddenly stopped working and this was reported to Telkom (ref 784CRK090915). Since then it was found that the number was ringing somewhere else and this was reported via SMS to ***0 and to a Telkom lady that phoned on Thursday (10) evening. <br> Since then there was a msg saying that the problem was solved, to which I rep**** saying that it is not! <br> The calls are not going to my voice mail ... where is it ringing?<br> It is impossible to get hold on anyone on the phone or via the Telkom website, and it looks like the only solution is to go to a Telkom branch ... time and petrol and incovenience...<br> <br> I honestly always had good service from Telkom and am extremely disappointed that this now happened !<br> <br> Regards