1 reviews | Active since May 2014
Telkom reluctant to move my ADSL to the holding pool and leaving only the line.
<p>I have an issue with Telkom moving my ADSL to the holding pool, and only leave the basic line with Telkom . I made the request and I was informed that it will take 21 days for it to be moved and nothing was done. The reason why we are moving it's because of the service interruptions and service connection problems most of the times which inconveniences us. </p> <p>When I called, I was told that the ADSL has not been moved. I was advised that they will make a plan to move it and we have to wait a further 7 days, which is frustrating, taking tooo much time and inconveniencing. </p> <p>Can someone get to assist as this is taking toooo much time as this Is now not acceptable. The Telkom number is ********** 270</p>
Good day,
I called today to do a follow up and I was advised that the ADSL connection has been cancelled, but it was NEVER placed on the Holding Pool, as per my request.
Now I do not have Internet connection and the line is not on the holding pool for a new service provider to immediately take the ADSL over and get connected.
This is not acceptable and frustrating as it was not my request and I do not have Internet now and I can't ask the new service provider to get me connected.
I rely on the Internet 24/7 and this is now bringing all my stuff to a stand still.
Can someone sort this out immediately and place it on the holding pool TODAY please.....
This service is very poor.
Good day,
I called today to do a follow up and I was advised that the ADSL connection has been cancelled, but it was NEVER placed on the Holding Pool, as per my request.
Now I do not have Internet connection and the line is not on the holding pool for a new service provider to immediately take the ADSL over and get connected.
This is not acceptable and frustrating as it was not my request and I do not have Internet now and I can't ask the new service provider to get me connected.
I rely on the Internet 24/7 and this is now bringing all my stuff to a stand still.
Can someone sort this out immediately and place it on the holding pool TODAY please.....
This service is very poor.