Telkom relocation order is the worst

Telkom is the worst service provider ever since i moved into a new place in a april i called telkom to place an order the consultant couldnt spell and didnt place the order when I called back a few days later the order didnt exist which i had to place another order there after a technician was sent to the old address and tried to call me not to set up a new appointment but to tell me to place another order, the technician could contact me at that time so they left after numerous calls telkom then said that i needed to correct my cell number an assured me that i will receive an sms stating appointment date after weeks of waiting telkom, I called telkom and they had said they are escalating this issue after few more weeks telkom then said the dsl order and the telkom voice had been on two different addresses and then needs to be corrected there after a week had gone by i called telkom once more and they told me on the 4th of june a technician will be visiting me to install my line, the 4th had arrived and telkom was a no show after calling the consultant said theres no date on the system they dont understand how that person got the date escalating once more i was told the supervisor would contact me still nothing i called in again and was told the reason for the order being held up was theres an outstanding balance i perviously paid twice for a service i didnt have and yet again i have to pay 956.71 once paid two days later theres another amount to be paid i pay that and the order is still stuck with the it department. I reached out to the telkom social media teams there was nothing done , i went to the store and they told me they couldnt do anything rudely chatsworth center. Telkom owns all the cables and infrastructure therefore inorder to use any other service provider you have to have a telkom line hence you cant get out of this hole that telkom make sure you stuck in.