Telkom Reimbur*****t

I personally went into Telkom, Seapoint to cancel the landline connection - ********** on the 17th of February 2018. I received a letter confirming the cancellation reference ********** 00A.

Therefafter I was still billed for the usage of the line. I received statements on a monthly basis and Telkom regularly debiting my account for the usage of the same line. I have returned to Telkom and requested that the line be cancelled and disconnected, but without any luck. No-one at Telkom has bothered to review this and assist me in any manner.

All statements and confirmation of payments are within my possesion and I expect an immediate refund for all the payments made since the date of cancellation.

This kind of service from such a huge company is absolutely pathetic.

I would expect Telkoms urgent attention to this matter and an immediate stop to debiting my account as well as a full refund for all the months paid since the cancellation or will have no choice but to take further action.

Colin Rhoda **********