GE
Grant E
1 reviews | Active since Nov 2015
09 Nov 2015, 10:34
Telkom refusing to take responsibility
All representatives from Telkom refusing to take responsibility for the companies absolutely terrible service.<br> <br> Store in Kennilworth is poorly trained and refuse to give a month to month contract (sim only) for data.<br> Telkom agents on the phone say that a month to month contact is possible, but that they cannot speak to the store.<br> <br> I therefore sit with no progress. (after having wasted hours on this)<br> It is no wonder why people pay more to be with another network.<br> <br> Agents are rude and unhelpful.<br> <br> Lungile Ngcobo refuses to respond adequately.<br> Phone agents refuse to give a reference number (Nthabiseng)
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Replies (1)Telkom's replyOfficial
09 Nov 2015, 13:05Hello edmgra003,
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM165817
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM165817
Regards
Luleka
Telkom Social Media Team
Best regards,
Telkom's reply09 Nov 2015, 13:05
Official
Hello edmgra003,
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM165817
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM165817
Regards
Luleka
Telkom Social Media Team
Best regards,
