CP
Conrad P
1 reviews | Active since Nov 2015
03 Nov 2015, 09:08
Telkom refusing to stop a 8ta Mobile contract!
Good day,<br> <br> I cancelled my Telkom 8ta mobile contract 3 months ago and still a debit order is going off from my bank account. The telephone number in question is: ***. I do not use this this number anymore. I have proof that i cancelled it at a Telkom branch in Walmer Park, Port Elizabeth. I went there twice and phoned telkom twice. <br> <br> I would like my contract cancelled as indicated on the cancellation document that Telkom 8ta have on their system. I would also like a refund of the money subtracted from my bank account with immediate effect. <br> <br> Thank you.<br> <br> Conrad Pienaar
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Replies (1)Telkom's replyOfficial
03 Nov 2015, 09:17Hello CCP001,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM163709.
We apologise for any inconvenience caused.
Kind Regards,
Zulfah
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM163709.
We apologise for any inconvenience caused.
Kind Regards,
Zulfah
Telkom Social Media Team
Telkom's reply03 Nov 2015, 09:17
Official
Hello CCP001,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM163709.
We apologise for any inconvenience caused.
Kind Regards,
Zulfah
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM163709.
We apologise for any inconvenience caused.
Kind Regards,
Zulfah
Telkom Social Media Team
