Telkom refusing to let me cancel my telephone line. Want me to keep paying for services I don't use

<p>This is actually my second complaint on the same issue because Telkom has done nothing to resolve it. I've tried to cancel my telephone line because I'm moving out of my flat at the end of the month. First, my message was rejected because Telkom's mailbox was full, then I was told to wait 21 BUSINESS DAYS for them to RESPOND to my cancellation. And after several complaints, I was eventually told this:</p> <p> </p> <p> Kindly note that we will be able to cancel the service once the private ADSL service has been cancelled.</p> <p> </p> <p>I rep**** to them explaining that my ADSL has already been scheduled for cancellation end of the month. All Telkom needs to do is schedule my phone line to be cancelled end of the month. I asked to speak to a manager. No reply. I'm convinced that Telkom is using hostile processes to avoid cancelling my line so they can keep charging me next month for services I don't use. I always knew Telkom were ***********, but it's a surprise to find out they're ******* as well. I know from experience how hard it is to get your money back when they overcharge you. </p> <p> </p> <p> </p>