1 reviews | Active since Mar 2016

05 Dec 2017, 12:45

Telkom refusing to do their job

my telkom line is still down and i was called by an unknown telkom employee who did not identify herself. she refused to help get my line back up. apparently telkom receives money every month for my TELKOM LINE! but my ISP is responsible? telkom clearly have no understanding of how to run a telecommunications company.

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Replies (1)
Telkom
Telkom's reply15 Dec 2017, 12:57
Official

Hi matthewmacchelli

We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we will task our accounts team to attend and advise accordingly. We do apologize for delay and the inconvenience caused.

Interaction ***

Regards
Keagan
Telkom Social Media Team

Best regards,