TELKOM REFUSING TO DELIST A *****ELENT ACCOUNT OPENED ON MY NAME

IM SADDENED , I DONT KNOW HOW PEOPLE ARE USING TELKOM BECAUSE I HAVE HAD THE MOST HORRIBLE CUSTOMER SERVICE,

A *****ELENT ACCOUNT WAS OPENED IN MY NAME LAST YEAR DECEMBER 2018, TELKOM TOOK ME TO THEIR LAWYERS YET I DID REPORT ITS A *****ELENT ACCOUNT, THEIR LAWYERS CLOSED THE ACCOUNT, NOW TELKOM IS REFUSING TO DELIST MY NAME FROM CREDIT BEAREU , I CANT PURCHASE ANYTHING BECAUSE OF THIS *****ELENT ACCOUNT, I HAVE CALLED & EMAILED TELKOM, NO HELP, JUST A CASE NO: ***3 SINCE 2018