Telkom refusing to cancel service and *****ing money.

I cancelled my LTE service with telkom in 11 June 2018. Received an email confirming cancellation, but still getting invoiced and debited for a service I don't want.

Went to the closest branch 5 times - Uselss because they don't work with cancellations?? 14 Calls to customer services - Useless 4 different emails that was on the website - Useless (Because it doesn't exist) 8 Online chats with customer service - same story every time..."Someone will call me back" IF someone calls back, very big IF....they don't do anything about it.

Telkom is *****ing money from me and I can't do anything about it?!?!?!

Spoke to Nomazulu Mpofu Team Leader Multimedia Department **********

And this was his response:

"Good day Please note that your contract was successfully cancelled on the 23rd of November 2018. My apologies for the inconvenience caused "

Clearly it's not cancelled!!!