DR
Dee R

1 reviews | Active since May 2016

02 Jun 2016, 14:45

Telkom refusing to cancel ADSL line since 1st April 2016

<p>My cancellation form was sent from:</p> <p> </p> <p>1. On 1st April form Telkom store Rosebank</p> <p>2. On the 11th April i sent it myself</p> <p>3. On the 7 May i went to see the manager at Rosebank and he re sent my form</p> <p>4. On the 11th May i received a text message with reference number *** confirming Telkom is sad to see me cancel my Adsl line</p> <p>5. Today i am receiving a bill of R1093 and threats of additional charges</p> <p>Please cancel this or i will have to seek legal action. I stopped using Telkom 2 months ago and paid my full account.</p>

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Replies (1)
Telkom
Telkom's reply03 Jun 2016, 14:59
Official

Good day Deeop1

Thank you for making contact with us. Please be advised that your query is being attended to and feedback will be provided.

Your ***

Apologies for the inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team