TELKOM REFUSING OR INCAPABLE TO CLOSE ACCOUNT

I have cancelled my landline on 23 October 2017. I am still trying to get it action-ed. I have been phoning and emailing and got absolutely nowhere. I have emailed to the following : ********** ********** ********** Fikile Gazu Pearl Ntuli ********** Nosipo Stofile (Superisor) ********** and I have just spoken to a Bongeka who confirmed that nobody ever logged a cancellation. CAN ANYONE AT TELKOM READ? Why do I have to email the documents over and over and over if nobody attend to it? Yet, I am receiving a bill every month and my services was suspended for not paying? How am I suppose to pay for something that I have legally cancelled months ago? This is my third review on Telkom. I have unfortunately not had any response from the previous two and that is why I have decided to list the email addresses and contact persons as well. Maybe someone will wake up and ASSIST.