TELKOM REFUSES TO RECHARGE MY ACCOUN T

I bought a 2GB FreeMe Boost bundle on the 25th of April 2018. I was then sent an sms confirming that there is a delay and that I would be recharged later. Today is the 5th of May and I just called the call centre. A lady by the name of Emelda dropped the call on me. I also went to the Centurion Mall Telkom branch and they asked me to call the call centre. I tried contacting Telkom via facebook I tried via twitter and e-mail. I sent the information to more than 4 people already.