Telkom Refuses To Pay Me What's Mine!!

<p>I write this disheartened as I am at my wits end on this matter. </p> <p> </p> <p>Many years ago I had a Telkom Mobile (8ta at the time) data contract. The contract worked well for me; and Telkom and I got along.</p> <p> </p> <p>I cancelled the contract once it lapsed by submitting the required notice. Nonetheless, they still debited my bank account. :(</p> <p> </p> <p>Ever since the contract was closed, I have received a statement showing my credit balance. This year I decided to claim what's mine.</p> <p> </p> <p>I have been pursuing my refund for a period of 3 months now with seemingly no light ahead. I was asked to submit my banking details back in February, which I duly did, and I have the email I sent on record. After the 5-10 say period I was advised of, no payment had been made.</p> <p> </p> <p>To my shock and horror, when I called to make an enquiry, I was told the case had simply been closed. Imagine that. :(</p> <p> </p> <p>I insisted that the case be reopened as I had not received my funds, meager as they are, they are my funds!!</p> <p> </p> <p>I have received numerous smses with incorrect information and empty promises on phone calls which I have recorded. I'm more than willing to share these with anyone who will expedite my case. I have sent my banking details to them on 3 occasions now!!!</p> <p> </p> <p>The most recent communication was that the case has been resolved, yet my bank account remains without the funds due. I WILL NOT wait 10 days, I want my money!!!</p> <p> </p> <p>Can anyone intervene? Case number ********** 7</p> <p> </p> <p>Frustrated Nobody (Clearly)</p>