Telkom refuses to give us cables

Wish there was a rating for less than one star. Basically my whole neighbourhood 's internet has been out for 3 weeks now, telkom has simply been telling us all the cable department is waiting for cables, so we've been waiting unable to use our landline telephones or adsl internet. I called in this morning incredibly ****ed having it be 3 weeks now that i can't work at home and have been constantly purchasing data to do work, telkom customer care agent tells me that they will not be replacing the cables, shocked by this i asked why, the agent tells me that there is too much cable theft in the area so telkom isnt going to replace the cables, still shocked i ask what the hell am i supposed to do about it now if they arent going to provide the service i've been paying for , the agent tells me that i should get a fixed lookalike line which costs alot AND i will not be able to use my current internet service provider it will have to be through telkom adding to the expense, still reluctant i inquired further about the device only to find out it doesnt even offer lan capabilities to plug into my computer, only wifi, i work on a desktop, everyone i know owns a desktop,why the **** can i not get a proper service from telkom. Now myself and the rest of my neighbourhood (who dont even know their phone lines will never work again) will have to suffer.

Thanks for nothing tel****s