Telkom refuses to fix line

Item: Telkom
Rating: 2
Author: Daniel S

I have reported my current faulty ADSL line over a month ago. Telkom technicians came through the following week while I was at work and told my brother that they can't/wont' fix the issue. Ever since then we have been escalate our new fault (about 3 weeks) but nothing is being done about this.

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Replies (1)

Telkom's replyOfficial

07 Feb 2016, 10:25

Hello dasco144,

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is SM197760.

We apologize for any inconvenience caused.

Regards,
Gezla
Telkom Social Media Team
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Telkom's reply07 Feb 2016, 10:25

Official