Telkom refuses to close account

Telkom still refuses to shut down my account. <br> <br> I have spent countless minutes on hold and speaking to the call centre, where some service assistant confirms that my request for cancellation was received months ago, but somehow nobody has updated the system and shut down the account. In the interim I am being ********ly billed for an account I no longer want. <br> <br> I have raised a previous query on Hello Peter on 21 September 2015, and all Telkom did was give me a reference number : SM147598. <br> <br> Was anything done about shutting my account? No. Did they bill me yet again? Yes<br> Now I have started receiving sms's about overdue accounts. <br> I just wish someone from Telkom could end this saga!