Telkom refuses to cancel month to month contract

<p>Dear Telkom,</p> <p> </p> <p>I have been to your shop and phoned your contact centre 4 times each time waiting up to 30 minutes to be helped. Each time you say you will get back to me abount my month to month contract i cancelled on the 29th of April and each time i get no response.</p> <p> </p> <p>The fact that you cannot cancel a month-to-month contract from your store is rediculous.</p> <p> </p> <p>Am I expected to pay R1000 a month fior the rest of my days? This is completely unacceptable.</p> <p> </p> <p>I am more than happy to share details of who i delt with if required. I was put through to a supervisor on the 8th of June saying my c ancellation letter was not appended to my call. I had to resend the letter and still there is no action being taken to cancel my contract whatsoever. I have been promised three times that my issue will be escalated by call centre representatives, but always need to phone back.</p> <p> </p> <p>I try my best to stay calm on the line as more empty promises are made every time i phone, but when is my query to be actioned?</p> <p> </p> <p>To anyone else reading this post, i beg of you do not support Telkom, i will be closing all contract with them as soon as they expire and i will never support them again.</p>