Telkom refuse to repair my ADSL line

Hello Peter<br> <br> It is with great pain that I have to report and inform the public of the appalling service delivery from Telkom.<br> <br> I being a victim of telephone line theft, was ****** of this during the months of late 2012. After reporting the incident to Telkom it was replaced, but soon after I fell victim to yet another telephone line theft, giving me the idea, the lines was not properly secured the 1st time.<br> <br> I reached out to Telkom once more. I was requested to pay R700 to fix my line which I gladly paid. A week later a Telkom technician was dispatched but refused to do the repairs for a minuscule reason. Whilst at the same time not far from my house, my neighbour's phone line was fixed without any objection.<br> <br> Does Telkom not value me as a paying customer? With only Telkom having the ability to provide an Adsl doesn't that mean they are obligated to assist me? If not, another company should get a chance at it.<br> <br> Ironically Telkom promises top quality service. Am I not deserving of the same service?<br> <br> Please help! At this point there are no longer alternative options. <br> <br> I only hope that a positive outcome can be reached.<br> <br> Many thanks.<br> Clint Cottee