Telkom refuse to install fixed line

<p> </p> <p>I asked Telkom to come out and connect my home to ADSL/fibre. The technician said the conduit is blocked and he cannot connect the fixed line to my home.</p> <p> </p> <p>He reported the fault so that Telkom could tell me which manhole I need to re-connect the conduit to. After several weeks of no news, Telkom call back and say that there is no ADSL or fibre in my complex and they cannot assist me with fixed line. This is a lie, both fibre and ADSL are already installed in the complex. They then tried to sell me expensive low-speed WCDMA instead. </p> <p> </p> <p>I cannot understand how Telkom can allow such poor service when I continue to try to sign up and pay them my hard earned money!</p> <p> </p> <p> </p>