TELKOM REFUSE TO GIVE TWO WEEK EXTENTION TO SETTLE

I spoke to Mbali on 01/12/2015 and asked for extention to settle our telkom mobile account on(within two weeks from due date) 18/12/2015 since we had some challenges end November 2015 and only the current balance is outstanding.<br> <br> She refused to accept any form of arrangement and treatened to disconnect it if not paid today.<br> <br> I find this behaviour and customer service very poor as this is our first offense.