Telkom refuse to fix my internet line

My internet line has not been working for over 6 weeks! I work from home and therefore cannot afford for this to happen. I logged the fault upfront. After a week or two I received an SMS that the fault was in hand. I got a call from a technician a few days later to say that he would attend to the fault that day. And yet.... I heard nothing again for about 3 weeks.<br> <br> At this point I got an SMS from Telkom saying that the problem had been resolved. But it hadn't, and no-one had visited me or spoken to me. I responded and said that the issue hadn't been resolved. I was told I would be contacted to resolve the issue. Again... no contact was received. <br> <br> I followed up again on the issue via the online chat. I was told that the issue was being treated as urgent and that I would receive contact from a technician. Again... no contact has been received for a week.<br> <br> Telkom refuse to assist and continue to lie to me about my issue being attended to. This is unacceptable!