Telkom refuse to cancel my expired Contract but keep overcharging me for a month-to-month contract I never signed up for and not using

<p>I always had problems with Telkom whenever my contracts expire, they just refuse to cancel my contract and try severla times to do and upgrade which I refuse but my contracts are never cancelled. With a bad experiance with Telkom 2 of my contracts so I decided to submit the cancellation way before the contract expiry date. My contract was expiring in November 2016 but I submitted my cancellation in Aufust, submited again in September and October also called several times and told that it would be cancelled. November came but my contract wasn't cancelled but was called several times by Telkom and it's third party partners all trying to make me do an upgrade which I refused and communicated my intetions and was promised that I'll get a call and the contract would be cancelled. December came and I got a bill of a reducalous amount (4x the amount I was paying for that specific account), called them and was told story and that the contract has been cancelled and that I would be refunded. Junaury just ended and on my invioce it shows that I'm still paying for this contract that I'm not evein using. I don't anything to do with Telkom, it's a third time I'm havng this issues, I originally had 4 contracts with telkom and I now can't cancel the third one and I guess the same would happen when I cancel the only remaining one which I'll submit a cancellation way in advance. Telkom call center agents always act as if my essue would be resolved but it's never is. I've called Telkom more than 15 times for this contract alone but my issue never gets resolved. I'm tired and would never take anything form telkom ever again, the experiance is too bad </p>