1 reviews | Active since Apr 2015
Telkom refuse to cancel account
Hi<br> <br> No telkom (igsaan damon and ruksana yunus and buyie nsibanyoni), please stop lying - the matter has not been escalated and my account has still not been closed. I again received an invoice for May 2015 now, after having cancelled my account with telkom 3 times per week since December 2014. <br> <br> I have written formal letters, sent emails to every telkom email address I could find, written on Hello Peter, called all the telkom numbers I could find (with someone answering phones less than once in every 10 phone calls) and still you do not cancel the account. <br> <br> I am now corresponding with my lawyer to investigate legal action. Just to cancel a telephone line!<br> <br> By the way - don't send me texts like a child - I have repeatedly told you my mobile number has changed! Send me a written email or letter, even informal businesses understands this and are more professional than telkom.<br> <br> ref account number *** inv, number 505A***I<br> meaningless reference number: SM102360
Hello kmarnewick,
Apologies for all inconveniences caused.
Rest assured that our Cancellations Team are addressing this matter and will provide feedback soon.
Ref: SM102360
Kind Regards
Tebogo Nash
Telkom Social Media
Hello kmarnewick,
Apologies for all inconveniences caused.
Rest assured that our Cancellations Team are addressing this matter and will provide feedback soon.
Ref: SM102360
Kind Regards
Tebogo Nash
Telkom Social Media
