KT
Kathleen T

1 reviews | Active since Jan 2014

23 Feb 2015, 14:49

TELKOM - REFERENCE 278CRZ100215

My friend's Telkom landline stopped working two weeks ago, which she reported to Telkom. She has not heard from them ever since. Her son has been phoning on a regular basis and have not even been able to get through to Telkom. She has asked me to post this poor service as she is at her wits end. The reference number in the headline is what she was given when she reported the phone out of order. She lives in Eldorado Park.

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Replies (1)
Telkom
Telkom's reply23 Feb 2015, 19:01
Official
Hello cygnetk,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM91465.

We apologise for any inconvenience caused.

Kind regards
Igsaan Damon
Telkom Social Media Team