TELKOM ***

I have been without service since 4 Jan (except for a 3 day period 17- 19 Jan) and the Telkom techhie tells me that my line is disconnected at the DP and allocated to another 661 telephone number with ADSL router. The Telkom website now shows my fault as CLOSED! I deliberately informed them NO in reply to their SMS asking for status.<br> <br> To whom can I escalate this as your website provide no clear, readily available methods for escalation. Service disruptions of this nature should be no longer than 24 hours!<br> <br> How can I receive service and, seeing as the fault has been created by technical negligence at Telkom, I believe that I am due a credit for the lost days of service.<br>