Telkom Reducing my Download/Upload speed

<p>Telkom Constantly limits my speed on a regular basis and I am really getting fed up with this, no one also seems to care or worry when faults are logged as you sometimes get a reference number and only a msg stating a time period this can take to be resolved and then you get a msg stating this have been resolved, but it never is.</p> <p> </p> <p>This have a negative impact if I want to do gaming tournaments as well as remote to work to complete some of my duties. I also cannot track my usage as Telkom's TI Tool stipulates the following: "You are on an Uncapped product and therefore usage tracking is not applicable to you." </p> <p> </p> <p>Sort this out!!!</p> <p> </p> <p>Think I will witheld my next payment and I might get a response.</p>