AS
Anize S

1 reviews | Active since Mar 2013

01 Sept 2015, 12:40

Telkom rectified fault and are no longer in breach

After nearly 3 months of daily and weekly difficulties with my Telkom ADSL line and internet provided by Telkom, I am now able to receive the speed as per the contractual agreement with Telkom. <br> <br> I specifically want to thank Noleen from Telkom Social Media team who went out of her way to get my problem solved.<br> <br> Thank you Noleen! You are an asset to the Telkom team.<br> <br>

0
Replies (1)
Telkom
Telkom's reply01 Sept 2015, 13:31
Official
Hello Frustrated!!##!!,

Thank you for making contact with us

Thank you for taking the time to provide feedback on the positive experience you had with Telkom.

Your input is always highly appreciated as this allows us to improve our service we offer to our valued customers.

Have a great day!

Kind Regards
Zulfah
Telkom Social Media Team