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Onke R

1 reviews | Active since Mar 2009

24 Apr 2023, 00:02

Telkom Reception is becoming questionable lately

I have been a dedicated patron of Telkom since its earlier days as 8.ta. However, I must confess that despite my loyalty, I have long been tempted to switch to another provider. The primary issue that has persistently plagued my experience with Telkom is the consistently poor reception. Even in areas with a reputation for high-speed data, there are days when nothing seems to work, such as today.

My phone frequently disconnects and displays "no service" notifications every 5 to 10 minutes. Similarly, my Telkom internet SIM, provided by Axxess, is also suffering from the same issue. While some Axxess customers might blame the company for the problem, it is evident that the root cause lies with Telkom.

Although I have a monthly subscription through Axxess, my mobile phone is prepaid with Telkom, and both SIM cards are displaying identical symptoms, indicating that the common factor is Telkom. While Telkom offers attractive pricing, the quality of their service leaves a lot to be desired. I regret to say that my sentiments are shared by many other customers, some of whom have resorted to using backup SIM cards from other providers because they have accepted Telkom's subpar performance as a longstanding issue.

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