Telkom really excells at providing disgusting service with zero interest in their customers

I have been trying to cancel - in WRITING I might add - a service since October 2015 (yes, correct, that is two years!). I have even submitted a Letter Of Demand - with ZERO response, not even an acknowledgement.

Now, two years later, some call centre wise guy decides he is going to help me and he cancels my entire line! Notwithstanding the fact that I have a 89-year old Granny at home who is frail and needs the phone for security.

Despite my numerous panic calls, nobody (yes, again correct, zero) has called me to assist or at least provide some information on what is happening.

But wait! There is more! At the end of the month like clockwork they take my money!

I don't have any better words than disgusting.