Telkom reallocate existing email address

My [URL Removed] email address was reassigned to a new user on the Telkom network. Have phoned last week and today, only response I get is that it will be investigated. Now all my mail is going to someone that I don't know. I warned the person that helped me that should there be identity theft of hacking due to all the emails delivered to other user I am keeping Telkom solely responsible and will take legal steps.<br> <br> The email address was created for me in 2004. In 2008 I upgraded my adsl. I am now informed that the email address was not ported to the upgrade. <br> <br> The email address was reallocated to the new user on 22 October 215. I was also informed by the operator that they don't give fault ref and I should just use name that is given to me. It is now 12:47 just wanted to said thanks to Vusi Mathe for not comming back at 12:00 as promised