Telkom rant

Telkom. THE most useless, disorganised name in the communications world. In January 2020 you, dear Telkom, had the unmitigated gall to drop our contract without warning, without notice, without even a word of apology. After two full days of chasing up via various 'consultants' (and having to go out to purchase further air time) I find that you, Telkom, defaulted on your contract with me because, and to quote, "We will no longer replace ****** cables"! Thank you very much - all of a sudden I'm left with no phone and no Internet. Eventually one consultant said there was an option to move over to a Wi-Fi connection, and then in the next breath, "Oh, we can't do that as there is no capacity on the Grahamstown unit” Thank you again Telkom. No suggestion for an alternative contract - a case of "we are no longer interested and you're on your own". Thanks a lot; after a paid-up customer of some 30 years, I had then to arrange for alternative Internet Service and phone which I eventually did but because there was no simultaneous change over period I ended up losing many mail contacts and had considerable trouble linking back to some of my services such as medical aid and computer security because in every instance my previous email and phone were now defunct. Now I'm receiving bothersome cell phone messages and calls demanding payment for a contract default and threats that I will be handed over for recovery of termination of contract. UNBELIEVABLE. Telkom, get this into your head - I owe you nothing - YOU BROKE OUR CONTRACT in a most unsatisfactory and unprofessional manner.