Telkom, racking up the Hits

I started with a company in last year, we have made complaints since the 23 July 2014 to date to get our ADSL sorted out. We have 2 lines a 4mb and a 2mb adsl line. The Adsl line has been faulty since I started and we revert to the 1mb line. Telkom seems to think they can just ignore our requests and we will go away. It is an adsl line only used for internet, one of the logged faults is telephones not working. 23/07/2014 - 309CNK230714 Restored (nothing done) 26/07/2014, *** - 573CNK300714 Restored (nothing done) 14/08/2014, 14/09/2014 - 45ANK180914 Restored (nothing done) 24/09/2014, 26/09/2014 - 110CNK260914 Restored (Closed, No Idea), 07/10/2014 428CNK071014 Restored (nothing done) 24/10/2014, 24/10/2014 379CNK241014 Restored (nothing done) 01/11/2014, 06/11/2014 - 379CNK061114 Restored (nothing done) 07/11/2014, 13/11/2014 - 503CNK131114 Restored (nothing done) 01/01/2015, 05/01/2015 - 90BNK050115 unresloved. 300CNK300115 Restored 30/01/2015 - 15/02/2015. Nothing Changed since 23 July 2014, maybe Telkom is going for 1 Year of Bad Service.