TELKOM QUICK TO TAKE YOUR MONEY BUT NOT TO PAY BACK

Item: Telkom
Rating: 1
Author: TRACEY B

<p>I have cancelled 2 x ADSL lines with Telkom at different times (2013 & 2015) and both were NOT cancelled at the time requested and Telkom continued to bill for 6 months afterwards. Now I cannot get the credit due to us despite sending numerous mails to Pumeza Mhaga (P) ********** and to ********** with proof of email sending and fax proof. They don't bother to follow up or respond to mails. Telkom continue to disappoint it seems... Maybe a Manager will phone me after this???? Let's see.... </p> <p> </p>

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Replies (4)

TRACEY B's updateReviewer Update

21 Sept 2016, 10:26

I STILL MAINTAIN. TELKOM IS USELSS! STILL HAVENT GOTTEN BACK TO ME. COMING UP FOR 3 MONTHS NOW. WHAT A JOKE TELKOM!

TRACEY B's update21 Sept 2016, 10:26

Reviewer Update

I STILL MAINTAIN. TELKOM IS USELSS! STILL HAVENT GOTTEN BACK TO ME. COMING UP FOR 3 MONTHS NOW. WHAT A JOKE TELKOM!

TRACEY B's updateReviewer Update

21 Sept 2016, 10:29

I AM GOING TO POST A NEGATIVE REPORT EVERY DAY UNTIL TELKOM BOTHER TO ACTUALLY DO SOMETHING ABOUT THIS.... LETS SEE HOW LONG THIS TAKES NOW!

TRACEY B's update21 Sept 2016, 10:29

Reviewer Update

I AM GOING TO POST A NEGATIVE REPORT EVERY DAY UNTIL TELKOM BOTHER TO ACTUALLY DO SOMETHING ABOUT THIS.... LETS SEE HOW LONG THIS TAKES NOW!

TRACEY B's updateReviewer Update

23 Sept 2016, 14:06

71 days and counting. STILL NO RESPONSE FROM TELKOM! Why bother with Social Media Telkom?

TRACEY B's update23 Sept 2016, 14:06

Reviewer Update

71 days and counting. STILL NO RESPONSE FROM TELKOM! Why bother with Social Media Telkom?

TRACEY B's updateReviewer Update

27 Sept 2016, 11:29

75 days and counting!!!! Still no update or response from Telkom!

TRACEY B's update27 Sept 2016, 11:29

Reviewer Update

75 days and counting!!!! Still no update or response from Telkom!